Effective Date: 5 August 2024
At Laundrywala, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you access and use our website and mobile application services. By using our services, you agree to the practices described in this policy.
Personal Information:
When you sign up for our services, make a booking, or reach out to us for support, we collect personal information that you provide. This may include your name, contact details (email address, phone number), and billing information.
Usage Information:
We automatically collect data regarding your use of our website and mobile application. This information may include your IP address, device details, browser type, operating system, and the pages you visit on our platforms.
Cookies and Tracking Technologies:
To improve your experience, we use cookies and similar tracking technologies. These small data files are stored on your device and help us remember your preferences and gather insights about your interactions with our website and mobile application.
Providing Services:
We use your personal data to deliver the laundry and dry cleaning services you request, such as processing orders, managing deliveries, and providing customer support.
Communication:
We may use your contact details to send you service-related updates, including booking confirmations, delivery notifications, and important notices through both our website and mobile app.
Improving Services:
To improve our offerings, we analyze usage data from both our website and mobile app to identify trends, enhance user experience, and resolve any technical issues.
Marketing:
With your consent, we may use your information to send you promotional offers, newsletters, and marketing updates via our website and mobile application. You can opt out of receiving such communications at any time.
Service Providers:
We may share your personal information with third-party service providers who help us operate our website and mobile app, process payments, deliver orders, and provide customer support.
Legal Compliance:
We may disclose your information if required by law, such as in response to legal requests or to protect our rights, privacy, safety, or property.
Access and Update:
You have the right to access and update the personal information we hold about you, either through our website or mobile application.
Opt-Out:
If you no longer wish to receive marketing communications, you can opt out by following the instructions provided in our communications or by reaching out to us directly.
We implement appropriate security measures to protect your personal data across our website and mobile application. However, please note that no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
We may update this Privacy Policy periodically. Any changes will take effect once the updated policy is posted on our website and mobile application. Your continued use of our services after the effective date of these changes constitutes your acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at info@laundrywala.in.
At Laundrywala, your privacy is our priority. We are committed to maintaining the confidentiality and security of your personal information while delivering the best laundry services.
